UPDATE, as of 11:50 am on November 4, 2024: All debit cards have been fully restored. We apologize for the inconvenience.
November 4, 2024, 9:30 am.: We apologize for the inconvenience caused by a technical issue within our processing network, which has mistakenly flagged some cards as inactive. We understand how disruptive this has been and are working closely with our network to resolve this issue. In the meantime, you can manually reactivate your card by calling (866) 762-0558.
We are truly sorry for any frustration this may have caused and greatly appreciate your patience as we work to restore seamless service.